Regulatory Environment


Conflict of Interest Management Policy for AQB FINANCIAL SERVICES CC

Principles:

Our policy is based on the following principles:
  • It is our legal and moral obligation to act in the best interest of our clients.
  • We aim to promote transparency in our business and to avoid conflicts of interest.
  • It is not permissible for us to engage in conduct which, whether by acting or failing to act, would amount to a conflict of interest with that of the client.

Management of conflicts:

We will identity conflicts through:
  • Ongoing review of relationships with all third parties, such as product suppliers and other FSP’s, as well as any bodies from which we may take direction..
  • Ongoing review of remuneration models of AQB
  • Monitoring the activities of employees and representatives.
  • Maintaining and monitoring the gift register.
  • Review of any complaints received by clients or other persons.
  • Prompt investigation of any suspicious activity or transaction.
  • Adequate formulation and implementation of a policy to manage conflicts.
  • Monitoring of compliance with the policy by the Key Individuals in the practice.

Disclosure of conflicts:

AQB has no associates who are other FSP’s or product providers, and no ownership interests in suppliers or product providers, neither do any other FSP’s or product providers have any ownership interests in AQB.
This policy is available on our website and to clients on request.
Staff receive a copy at time of appointment.
All FSB’s and product providers with whom we have agreements are disclosed in the AQB disclosure document.

In the event of conflict of interest, our policy is to:
  • Inform the affected client(s) in writing of the nature and extent of the conflict;
  • Make disclosures as soon as reasonably possible.
  • Keep records of such disclosures.
Compliance reporting on the policy:

The compliance officer will report to the FSB, as prescribed, regarding the implementation, monitoring, accessibility and compliance with the policy. If the compliance officer identifies any non-compliance or development areas, we undertake to take immediate remedial action to address non-compliance or risks in our business.

Adoption of the policy:

This policy was adopted by the partners of AQB Financial Services on 1st October 2004





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